Our Heating Jacket is powered by lightweight, rechargeable batteries that activate built-in heating zones across the chest and back. Simply press the control button to choose your preferred heat level and enjoy consistent warmth in seconds.
How long does the battery last on a full charge?
On a full charge, the battery lasts between 6 to 10 hours, depending on your selected heat level. The jacket includes a USB cable for easy recharging using any power bank or wall adapter.
Is the Heating Jacket safe to wear for long periods?
Absolutely. The jacket is designed with temperature-regulated heating pads and auto shut-off protection to ensure safety and comfort throughout use.
Do you offer international delivery?
MTD offers international delivery, GCC delivery in within 5-7 days
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.
How long does delivery take?
Orders within the UAE usually arrive within 2–4 business days. GCC deliveries may take 5–7 business days depending on customs and courier availability. You’ll receive tracking details once your order ships
Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.
Can I return or exchange my jacket?
Yes. We accept returns and exchanges within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging. To start a return, contact our support team through the website’s “Contact Us” page.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by phone, email, or live chat on our website. Our team is available to assist you with any questions or concerns you may have.